2013 Top Complaints and Inquiries
2013 Top complaints and inquiries
|
Rank |
Service Sectors |
Total |
Formal Complaints |
Inquiries |
|
1 |
Collection Agencies |
3,786 |
478 |
3,308 |
|
2 |
Water Heater Rentals/Removal |
2,578 |
341 |
2,237 |
|
3 |
Home Renovations/Repairs |
1,739 |
410 |
1,329 |
|
4 |
Motor Vehicle Purchases/Sales |
1,488 |
90 |
1,398 |
|
5 |
Home Furnishings |
1,105 |
235 |
870 |
|
6 |
Appliances |
932 |
161 |
781 |
|
7 |
Payday Loans |
920 |
55 |
865 |
|
8 |
Telephone/Long Distance |
816 |
120 |
696 |
|
9 |
Motor Vehicle Repairs |
804 |
11 |
672 |
|
10 |
Personal Items |
761 |
115 |
646 |
Complaints are allegations only, until proven in court. The nature of telephone inquiries may or may not relate to alleged misconduct – some may be purely information-seeking.
Our Consumer Beware List has information about businesses that have either failed to respond to the Ministry concerning a written consumer complaint; have had an administrative order issued against it; or have a conviction or outstanding charge under the Consumer Protection Act, 2002.
(Source: Ministry of Government and Consumer Services) |
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